CME SmartHire
SmartHire translates your work and volunteer experience into capabilities that employers actually care about, so you get matched on what you can do, not just where you worked.
The Problem With Traditional Hiring
Most platforms match you based on job titles and resume keywords.
But a restaurant manager who supervised 15 people, managed budgets, and handled escalated customer complaints has skills that apply far beyond restaurants.
A volunteer who coordinated community events for 200 people has real project management capability, even without a project management title.
SmartHire sees what you're actually capable of.
How SmartHire Works
You Add Your Experience
Enter your work history and volunteer experience. Select your responsibilities, team size, and decision authority from guided prompts.
SmartHire Maps Your Capabilities
The system translates your responsibilities into capability clusters — leadership, operations, customer experience, and more. Even volunteer work counts.
Employers See What You Can Do
Instead of just seeing job titles, employers see a capability summary that highlights your transferable strengths across industries.
You Get Matched to the Right Jobs
Capability-based matching finds roles that fit your actual skills — not just your last job title. You may discover opportunities you never considered.
Capability Clusters
Your responsibilities are grouped into capability clusters. Each cluster represents strengths that transfer across industries.
Leadership
- •Supervising employees
- •Hiring staff
- •Training & coaching
- •Leading meetings
- •Resolving team conflicts
Operations
- •Scheduling shifts
- •Managing daily operations
- •Process improvement
- •Quality control
Customer Experience
- •Customer service
- •Handling complaints
- •Client relationship management
- •Account management
Business Management
- •Budget management
- •Financial reporting
- •Cost control
- •Expense oversight
Project Management
- •Project planning
- •Timeline management
- •Stakeholder coordination
- •Risk management
Community & Volunteer
- •Volunteer coordination
- •Community outreach
- •Event planning
- •Fundraising
Volunteer Work Counts
Most platforms ignore volunteer experience. SmartHire doesn't.
If you coordinated volunteers, organized events, managed budgets for a nonprofit, or led community programs, those are real capabilities.
Volunteer experience is clearly labeled so employers understand the context, and it contributes to your capability profile and match scores.
Example: Volunteer Capability
Leadership (Volunteer Experience)
Coordinated community volunteer team of 10
Project Management (Volunteer Experience)
Planned and executed fundraising event for 200 attendees
Two Sides of the Same System
SmartCoach
For You- ✓ Career capability summary
- ✓ Transferable skills you may not realize you have
- ✓ Adjacent industries where your skills apply
- ✓ Suggested roles based on your real capabilities
SmartHire
Employer View- ✓ Capability summary of each candidate
- ✓ Transferable strengths highlighted
- ✓ Volunteer experience clearly labeled
- ✓ Capability-based match explanation
AI-Powered Intelligence
SmartHire uses AI to go beyond simple keyword matching. Instead of checking whether a resume mentions the right words, the system understands what responsibilities actually mean and how they transfer.
A candidate who “managed a team of 12 and handled escalated customer complaints” gets recognized for leadership and conflict resolution — even if they never held a “manager” title.
Responsibility Mapping
Real duties from each role are mapped to transferable capability clusters.
Experience Weighting
Paid work counts at full weight. Volunteer experience counts at 85% — still significant, clearly labeled.
Team Size Context
Managing 3 people vs 30 people signals different capability levels. SmartHire factors this in.
Decision Authority
Whether someone had hiring, budget, or strategic authority shapes their capability profile.
Built-In Credibility
SmartHire doesn't just take your word for it. The system looks for confirmation signals across your profile:
- +Reference videos that confirm your capabilities
- +Interview invitations from employers
- +Consistent signals across multiple roles
- +Community engagement and volunteer confirmations
- +Trusted Employer badge — verified employers score +3 in match rankings
The more your experience is confirmed across the platform, the stronger your profile becomes.
What Employers Actually See
When an employer reviews your application through SmartHire, they see a capability card that explains why you're a match — not just a score.